UPDATE: 9:30am Eastern (GMT -4): It appears that at least 15 minutes ago the connection through NTT was restored. It also appears that some users (Comcast) share a backbone or are the backbone for Dreamhost (don’t quote me, but the traceroutes in the comments appear to suggest this is true). This was an isolated incident. if you are landing here after June 2011 then this article is not about your situation. The issue appeared to lie with NTT and their connection to Comcast (or Dreamhost’s ISP). They finally are reporting the status. Total downtime? 4.5 hours (ish)
************* original post ***************
This is a developing story… but too many people have been asking so I’m writing this to explain a few things.
However there is a network issue. So far I have Verizon 3g, ATT 3g, Comcast are able to connect to the dreamhost services (all in the US) networks like ATT DSL, Telecom in New Zealand, and movistar/telefonica in spain. It appears that things are stopping at NTT’s routers. Keynote doesn’t seem to be reporting the problem however.
Traceroute NTT to Dreamhost
Below is my Traceroute which stops at NTT (I’ve confirmed this from other users.)
4 dist2-vlan50.klmzmi.ameritech.net (126.96.36.199) 11.312 ms 11.565 ms 11.258 ms
5 bb2-10g4-0.klmzmi.sbcglobal.net (188.8.131.52) 11.540 ms 11.713 ms 11.293 ms
6 ppp-151-164-55-186.eulstx.swbell.net (184.108.40.206) 16.000 ms 16.473 ms 22.581 ms
7 xe-0-2-0-6.r06.chcgil09.us.bb.gin.ntt.net (220.127.116.11) 16.794 ms as2914-ntt.eqchil.sbcglobal.net (18.104.22.168) 16.731 ms xe-0-2-0-5.r06.chcgil09.us.bb.gin.ntt.net (22.214.171.124) 17.411 ms
8 ae-7.r21.chcgil09.us.bb.gin.ntt.net (126.96.36.199) 17.886 ms 18.064 ms 17.121 ms
9 ae-4.r21.dllstx09.us.bb.gin.ntt.net (188.8.131.52) 79.086 ms 62.567 ms 47.831 ms
10 ae-0.r20.dllstx09.us.bb.gin.ntt.net (184.108.40.206) 47.189 ms 47.805 ms 43.454 ms
11 ae-5.r20.lsanca03.us.bb.gin.ntt.net (220.127.116.11) 75.436 ms 74.784 ms 76.309 ms
12 ae-1.r04.lsanca03.us.bb.gin.ntt.net (18.104.22.168) 74.678 ms 74.117 ms 74.571 ms
13 * * *
14 * * *
15 * * *
I’d love to see your traceroutes and what ISPs are working or not working for you. For now I’m running over 3g, slow but at least my requests work.